FAQ | Elisabeth

FAQ

Our chocolates are sources from the best chocolatiers in New Zealand as well as some parts of Europe.

Some of our teas contain various allergens, so it is always best to check the ingredients list, which will clearly detail all known allergens.

Unfortunately only items that are in their original sealable condition can be returned unless the products are faulty in which case we will meet our obligations under the Consumer Guarantees Act to provide a remedy.

Unfortunately we are unable to deliver to P.O Boxes.

We work with a courier company and it is very hard for us to ask for a specific date. What we do is add on a ‘don’t open until’ label on request. This means if it does get there early the recipient can see you don’t want them to open it yet.

Yes! After chocolate that’s what we do best. There is an option to add gift wrapping (for FREE!) to any purchase at check out.